Legal notice
This website, brand, and all associated services are owned and operated by Zymerah Threads.
By accessing this website, placing an order, or using any services provided by Zymerah Threads, you acknowledge that you have read, understood, and agreed to comply with all applicable policies, terms, conditions, and notices published by the company.
1. Intellectual Property Rights
All content available on this website including but not limited to:
* Logos
* Brand names
* Product designs
* Images
* Videos
* Graphics
* Text content
* Website design and layout
are the exclusive property of Zymerah Threads and are protected under applicable intellectual property and copyright laws.
Unauthorized copying, reproduction, modification, distribution, resale, or commercial use of any material without prior written permission from Zymerah Threads is strictly prohibited.
2. Product Representation
We make every effort to ensure accurate representation of our products, including colors, sizes, and descriptions. However, slight variations may occur due to:
* Lighting conditions
* Screen resolution
* Device display settings
* Fabric texture and printing variations
Such minor variations shall not be considered defects.
3. Limitation of Liability
Zymerah Threads shall not be held liable for:
* Any indirect or consequential damages
* Delivery delays caused by third-party courier services
* Losses arising from misuse of products
* Technical interruptions or website downtime
* Customer errors while placing orders
Our maximum liability, if any, shall not exceed the amount paid by the customer for the respective order.
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4. Fraud Prevention
Zymerah Threads reserves the right to:
* Refuse or cancel suspicious orders
* Restrict Cash on Delivery (COD) services
* Take legal action in cases involving fraudulent claims, fake return requests, abuse of services, chargeback fraud, or misuse of the brand
False complaints or manipulated return claims without proper evidence may result in permanent restriction from future purchases and legal proceedings wherever applicable.
5. Return & Refund Claims
Any claim regarding defective, damaged, or incorrect products must strictly comply with the official Return & Refund Policy of Zymerah Threads.
Claims without:
* Proper unboxing video
* Original invoice/bill
* Supporting evidence
may be rejected without further liability.
6. External Factors
Zymerah Threads shall not be responsible for delays or failures caused by circumstances beyond reasonable control including:
* Natural disasters
* Government restrictions
* Pandemic situations
* Strikes or transport disruptions
* Technical failures
* Courier operational delays
7. Governing Law & Jurisdiction
All disputes, claims, or legal matters relating to Zymerah Threads shall be governed by the laws of India.
Any disputes arising shall be subject exclusively to the jurisdiction of courts located in Thiruvananthapuram, Kerala.
8. Policy Updates
Zymerah Threads reserves the right to modify, update, or revise any policy, terms, or legal notice at any time without prior notice.
Customers are advised to review the latest policies periodically.
9. Contact Information
Zymerah Threads
Email: zymerahthreads@gmail.com
Phone: +91 8848469898